Organisational Online UX Courses

Leverage our UX and CX online training to boost your team's skills

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What Benefits do You get?

Find out what you are getting out of your Organisational training

Comprehensive Online Training

Get value for your money with 12 online modules and 80 videos

Upskill quickly

Learn UX tools & methods so your team can quickly apply a user centered design approach in your organisation

Wide array of digital templates

Download digital copies of templates with video instructions on how to use them so your team can get up to speed faster

Custom Solutions

Build the UX and CX capabilities of your team with on-demand training for 4 to 400 people.

Course Modules

Business stakeholder interview guide

Contact centre/customer facing staff interview question guide

Customer/user interview questions guide

Persona master template & examples

Customer journey mapping template in PowerPoint and Visio

User requirements Excel sheet

DISCOVERY - USER RESEARCH

Discoveries are crucial to setting design projects off in the right direction by focusing on the right problems and, consequently, building the right thing. During this phase, we usually collaborate with business and other stakeholders to research the landscape and gain insights about the current situation. Defining the challenge accurately is crucial to framing the right problem to solve. With a clear problem definition, we can then collect insights and align on our first steps to developing the best solution.

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