In-house UX/CX Training on Site

Let us come to you, so you can focus on your productivity and your bottom line

See Program Outline

What Benefits do You get?

Find out what you are getting out of your UX/CX In-house training

Save time

Have us come to you, to run UX and CX training workshops for your whole team for 1, 2 or 3 days.

Upskill quickly

Learn UX tools & methods so your team can quickly apply a user centered design approach in your organisation

Back up your training with a certification

With optional assessment to have your team certified in UX with a Foundation Certificate in User Experience (UX01) regulated by the BCS (British Computer Society)

Learn in familiar surroundings

Learn on-site with hands on practical activities & exercises so your team can quickly apply a user centered design approach that puts the user at the front of every design developed.

Program Outline

1. Intro

Introduction to user experience design

2. User Research

Undertake planning and conducting

3. Documenting

Document your research to build empathy

4. Collaboration

Co-design workshops, stakeholder engagement & prototyping.

5. Structure

Information architecture & navigation

6. Design

Visual design & information design

7. Interaction

Interaction design

8. Usability Evaluation

Evaluating how usable the intended design is

9. Usability Testing

Usability testing: measuring usability

10. Project ends

Launching your site & system

Regulation and Assessment

All training is aligned with the ISO standard for human centred design

Interactive Training

We believe that participants learn by ‘doing’ rather than listening. Accordingly, all of our courses have hands on activities and group exercises to accompany the theoretical course components.

Government Delivery

Broadskills® is a registered UK Training Provider. We provide training services and training bespoke services to the UK Government Agencies and Armed Length Organisations

CONFIDENCE IN COMPETENCE

Training with us gives your team the confidence to drive user-centred projects.

PROFESSIONAL

Broad Skills® is a Proud member of the User Experience Professionals’ Association.

Experienced Trainers

Jemma Anderson is a widely respected usability practitioner. She understands what tools and techniques work in the real world having worked for many large organisations with limited resources.

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