Understanding Cisco Collaboration Foundations

Duration: 5 day course

About this course:

The Understanding Cisco Collaboration Foundations (CLFNDU) v1.1 course gives students the skills and knowledge needed to administer and support a simple, single-site Cisco Unified Communications Manager (CM) solution with Session Initiation Protocol (SIP) gateway. The course covers initial parameters, management of devices including phones and video endpoints, management of users, and management of media resources, as well as Cisco Unified Communications solutions maintenance and troubleshooting tools. In addition, students will learn the basics of SIP dial plans including connectivity to Public Switched Telephone Network (PSTN) services, and how to use class-of-service capabilities. This course does not lead directly to a certification exam, but it does cover foundational knowledge that can help students prepare for several professional-level collaboration courses and exams.