Supporting and Troubleshooting Windows 10

Duration: 4 Days

Overview

This course is designed to provide students with the knowledge and skills required to support and troubleshoot Windows 10 PCs and devices in a Windows Server domain environment.

Course Objectives

Describe the processes involved in planning and using a troubleshooting methodology for Windows 10.

Troubleshoot startup issues and operating system services on a Windows 10 PC.

Perform system recovery.

Resolve issues related to hardware devices and device drivers.

Administer Windows 10 devices.

Troubleshoot issues related to network connectivity.

Configure Windows 10 devices using group policies.

Configure user settings.

Configure and troubleshoot resource access.

Implement remote connectivity.

Deploy and troubleshoot applications.

Maintain Windows 10 devices.

Audience

Enterprise Desktop Support Technician (EDST)