ITIL® Lifecycle Certificate in Continual Service Improvement

Duration: 3 Days

About This Course:

The ITIL Lifecycle in Continual Service Improvement Certificate is one of five courses that fit into the lifecycle stream of the ITIL certification.

Continual Service Improvement Principles and Process

Continual Service Improvement Methods and Techniques

Organisation for Continual Service Improvement

Technology for Continual Service Improvement

Implementation Considerations

Critical success factions and risk involved in Continual Service Improvement.

Audience:

IT professionals working within or about to enter a Continual Service Improvement environment