ITIL 4 Foundation Certification Training is a unique course experience designed to give you a firmly-anchored introduction to ITIL 4. The course includes the ITIL 4 Foundation exam. There are prep sessions on Day 2 and the morning of Day 3 to get you ready to perform! Students attending online with RemoteLive can attend exam prep sessions, and will receive an exam voucher to schedule the exam at their convenience. All you need is a webcam and the ability to download the exam software. ITIL 4 is the next evolution of ITIL, providing a practical and flexible transition that allows organizations to adopt the new ways of working required by the modern digital world. It provides an end-to-end IT/digital operating model for the delivery and operation of tech-enabled products and services and enables IT teams to continue to play a crucial role in wider business strategy. You'll gain a new way to look at IT Service Management through a Service Value System. This provides a holistic framework which creates value in our increasingly complex, and high-velocity environment. 3 days course.