An Authoritative Problem Solver's Toolkit

Duration: 3 Days

About This Course :

Every organization faces challenges – dissatisfied customers, cost pressures, quality issues, employee turnover, missed sales targets, operational flaws. Businesses face a myriad of issues and problems every day. Problem solving is a required competency in today’s workplace; no one individual, team, or company – large or small – succeeds without an ability to identify problems or the skills to efficiently and effectively resolve these issues. An Authoritative Problem Solver’s Toolkit workshop is designed to help employees in all roles and at all levels better understand how to identify the real cause behind a problem and how to develop lasting solutions to the issues they face. Content includes practical methods for defining the root cause of a problem, developing options for resolution, delivering a proposed solution, and determining the effectiveness of the attempted fix.